REOPENING PLAN: PHASE 1

Starting Monday, May 18th, Climb Iowa began our first phase of our reopening plan. Facility operations and procedures are based on this phased plan, so we ask everyone read through the guidelines of the plan prior to coming in to climb. We ask for our climbing community to understand and follow these guidelines to assist with a successful reopening of both of our facilities.

We want to thank you all for your support during this time and look forward to having you back at the gyms climbing!

If you have any questions, please contact us at grimes@climbiowa.com or eastvillage@climbiowa.com.

Phase 1 Policies:

  • Climb Iowa is open:
    • Climb Iowa Grimes is open to Members, Punch Card holders, and Day Passes.
    • Climb Iowa East Village is open to Members and Punch Card holders only.
    • We will resume programs and classes at a future date yet to be determined.

Members book your climbing session here

NOT A MEMBER? SEE OUR MEMBERSHIP OPTIONS HERE

  • Climb Iowa’s operation hours will be altered temporarily as follows:
    • Monday-Friday: 9am-9pm
    • Saturday: 9am-9pm
    • Sunday: 9am-5pm
    • East Village: Tues. and Thurs: 6am opening
  • We have limited occupancy numbers for each facility during Phase 1:
    • Grimes: 50 customers
    • East Village: 12 Members and Punch Card holders
    • Reservations for 1 hour and 45 minutes time slots must be made online through our website.
      • Max of 1 reservation per day
      • Up to 5 members per booking
    • If all slots have not been reserved, we will take member walk-ins. However, you must still fill out your booking request through our website before entering the facility.
    • Parents are still required to accompany minors 12 and under, and will count towards total occupancy, so they will need to include themselves in their reservation numbers.
  • Mask Implementation:
    • Masks are required to enter the facility and must be worn in the following spaces:
      • Grimes
        • Front Lobby area
        • Recommended around cubbies
      • East Village
        • Front Desk
        • Cubbies/bathroom area
      • Masks must cover nose and mouth.
      • Masks are highly recommended while climbing. Social distancing will be enforced.
    • Temperature Checks:
      • Customers are required to take their own temperature upon arrival.  A sanitation station will be available for thermometer disinfecting.
    • You must wash your hands or use hand sanitizer before starting to climb.
        • Additionally please wash your hands periodically during your climbing session.
        • Hand sanitizer is around the facility for your use.
    • Social Distancing:
      • Grimes
        • Please keep 6’ between yourself and other customers/staff
        • Make sure you are doing your double checks from 6’.
        • Specific ropes will be  unavailable each day to promote distancing on the wall. This closure will change from day to day.
        • The fitness room is limited to one person at a time and is locked. Please ask a staff member to open it for you.
      • East Village
        • Please keep 6’ between yourself and other customers/staff
        • Each marked area in the gym is for 2 persons maximum
    • Climb Iowa will continue with increased sanitation of high traffic areas every 2 hours.
    • Climbing gear can be rented out. Additional disinfecting measures have been added.
    • Climbing shoes will be required at both facilities during Phase 1
    • Other facility changes:
      • Grimes – Phase 1 changes:
        • To promote ventilation, our garage doors will remain open.  Please plan to dress accordingly.
        • Shower areas closed
        • Water fountain closed
          • Remember to bring your own water or purchase bottled water from the gym.
        • Yoga room closed
        • Fitness room limited
          • One customer at a time can utilize the fitness room. Used items will be placed in designated area for a staff member to disinfect.
          • Door to fitness room will be kept locked allow for staff to know when it has been used and to disinfect after.
        • Social distancing floor markers added
      • East Village – Phase 1 changes:
        • To promote ventilation, our garage doors will remain open.  Please plan to dress accordingly.
        • Shower areas closed
        • Water fountains closed
          • Remember to bring your own water or purchase bottled water from the gym.
        • Foot washing station closed
        • Tension board limited to one climber at a time.
    • Customers will be asked to leave if violating Climb Iowa policies

Phase 1 Billing Questions:

EFT Members:

Memberships will remain frozen until you arrive at the gym or you submit an unfreeze request from the button below. We encourage you to submit this request prior to arriving at Climb Iowa to make the check-in process quicker. The normal freeze fee of $4/month will be charged June 1st for those members wishing to remain frozen.

Prepaid Members:

Membership will be restarted May 18th and membership end dates will be extended for all days the facilities were closed.